Effective date: October 12, 2026
This policy is issued by Elite Business Growth Advisors LLC (doing business as quantumauditengine.com), the operator of quantumauditengine.com (the “Site”). Questions may be sent to akoshner@gmail.com.
Digital Products — 30-Day Money-Back Guarantee
We want you to be satisfied with your purchase. If a digital product (template, ebook, course, download or other digital file) does not meet your expectations, you may request a full refund within 30 days of purchase. To request a refund, email akoshner@gmail.com from the email address used at checkout and include your order number. Approved refunds are returned to your original payment method through Stripe, typically within 5–10 business days. Once a refund is issued, your license to use the digital product ends and you must delete all copies.
Consulting Services
Before work starts: if you cancel a fixed-scope Service before kickoff, we refund the full amount.
After work starts: fees for work already performed are non-refundable. If you cancel part-way through a fixed-scope Service, contact us and we will refund the portion of the fee for work not yet performed.
Monthly Services: cancel at any time with 30 days written notice to stop future charges. Months already billed are not refunded.
Invoiced engagements: refund and cancellation terms are set out in the written proposal.
To request a refund, email akoshner@gmail.com with your order or invoice number. We do not guarantee any audit, assessment or certification outcome, and an outcome decided by an independent auditor or certification body is not grounds for a refund.
Non-Refundable Items
Unless required by law, the following are not eligible for refund: digital product purchases made more than 30 days ago and consulting work already performed. Subscription or membership fees already billed for a period in which the service was accessible are non-refundable, but you may cancel at any time to prevent future charges.
Late or Missing Refunds
If you have not received an approved refund within 10 business days, first check with your bank or card issuer, then contact us at akoshner@gmail.com and we will investigate.
Contact
Elite Business Growth Advisors LLC (doing business as quantumauditengine.com) — akoshner@gmail.com